Returns will be made within 14 days after delivery. Goods must be unworn, tags still on and in original packaging. Earrings or pierced items and underwear will not be returned for hygiene reasons except if faulty. It is the customers responsibility to pay for return postage when applicable. The refund will be credited into customers account after being received.
Information and data given on this website will be dealt with the strictest of confidence and security. We will not use the data provided for any parties or companies. We understand that information such as email, name and contact details are personal which is why we will keep customers' details private and confidential.
Each order received will be promptly checked, recorded and packed ready for shipment. We will pack your order or orders in a way which keeps items safe and secure.
Please read through the terms and conditions carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set. Please also read our Privacy Policy regarding the personal information provided by you. We may change these terms and conditions from time to time without notice to you. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order. If you have any queries please contact our customer service team at mailto:cs@snpuk.co.uk.